Shipping Rates & Estimated Delivery Times
Standard shipping (Est. delivery 3–6 business days from ship date): $9.95 for orders under $300 before taxes. Free for SaksFirst Members, no minimum spend required.
Premium shipping (Est. delivery 2–3 business days from ship date): $20
Express shipping (Est. delivery 1–2 business days from ship date): $25
Standard Shipping
Pending availability and credit card verification, orders will arrive within 3–6 business days from the ship date. Shipments to Alaska, Hawaii, US Territories, and APO/FPO addresses require additional processing time. Not available for all items on site. Please see product details as shipping restrictions may apply.
Premium Shipping
Orders placed before 1 PM ET will arrive within 2–3 business days from the ship date, pending availability and credit card verification. Not available for items shipping to PO Boxes, U.S. Territories, and APO/FPO addresses. Not available for all items on site. Please see product details as shipping restrictions may apply.
Express Shipping
Orders placed before 1 PM ET will arrive within 1–2 business days from the ship date, pending availability and credit card verification. Not available for items shipping to PO Boxes, U.S. Territories, and APO/FPO addresses. Not available for all items on site. Please see product details as shipping restrictions may apply.
For vendor-shipped merchandise, perishable, and personalized items, shipping times may vary.
When shipping to a PO Box, APO/FPO, or U.S. Territory, packages are sent via U.S. Postal Service Priority Mail. Shipments to Alaska, Hawaii, U.S. Territories, and APO/FPO addresses require additional processing time.
Shipping Policy
Customer satisfaction is very important to us, and we understand delivery issues can occur. Please note that shipping dates provided in checkout are estimates and subject to change and will be determined after your order is processed, your payment method is validated, and at the time your order is shipped. Actual delivery dates are not guaranteed and are subject to factors beyond our control, including delays by the carrier or delivery company, supply chain issues, weather, traffic, and other factors.
To keep your items safe and ensure a smooth delivery, you must have your order(s) shipped to a secure location, where you or someone you know and trust will be present to receive the merchandise. We are not responsible for the loss of packages if the delivery location is not secure or a delivered package is stolen from where a carrier leaves it. If it has been more than 24 hours since your tracking information was updated to “delivered” status and you have not received your merchandise, please contact our customer service team to further assist you. We reserve the right in our sole discretion to decline to re-ship or refund orders where merchandise is not received.
Check here for your order status.
Buy Online, Pick Up in Store
In-store pickup service is available at select DCloths stores. Orders must be placed by 4 PM local time for same-day pick-up. When your order is ready, you’ll receive an email confirmation that it can be picked up. Photo ID is required for store pickup.
Gift Card Shipping
Gift Cards can only be purchased or redeemed when shipping to an address within the U.S. We also offer E-gift cards that are delivered directly to a recipient’s email account.
INTERNATIONAL SHIPPING & TAXES
Click here to find out more.
Contact Us:
DCloths
Piet Heinkade 81, Amsterdam, Netherlands
support@dcloths.com