DCloths Privacy Policy
Last Updated: [Date]
Thank you for visiting DCloths.com. We are committed to providing a safe and personalized online shopping experience. This commitment includes using your personal information to fulfill those goals and respecting and protecting the privacy of your personal information.
This privacy policy describes the types of information we collect from and about you when you visit our websites (each a “Site”), including when you use the online chat function, use our mobile applications (each an “App”), visit or make a purchase at DCloths stores (each a “Store”), or otherwise contact or interact with us in any other way offline (“Offline Services”). The Sites, Apps, Stores, Chat, and Offline Services are collectively referred to as the “Services.” This privacy policy also explains how DCloths may use and share your personal information, as well as your ability to control certain uses of it.
By using the Services, you agree to the collection, use, and disclosure of your information as described in this privacy policy, and agree to the Terms and Conditions, which are incorporated by reference. If you do not agree, please do not further access or use the Services.
STATE-SPECIFIC PRIVACY INFORMATION
For Residents of California, Colorado, Connecticut, Delaware, Florida, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, and Virginia, please see privacy-related information below under State-Specific Privacy Information.
FREQUENTLY ASKED QUESTIONS
What information does DCloths collect?
What are my Tracking Options?
How does DCloths use the information collected?
What information does DCloths share with others?
How can I view, update, or remove my information?
What choices do I have about receiving communications from DCloths?
What about children’s privacy?
What about security?
What about other websites?
Where is my data stored?
How long does DCloths retain Personal Information?
What if I live outside of the United States?
How does DCloths communicate changes to this Policy?
Whom do I contact if I have additional questions or concerns about this policy?
What Information Does DCloths Collect?
DCloths may collect information from or about you in several ways. Please note that if you decline to provide any of the requested information (whether or not required), you may not be able to fully use the Services and their features or make a purchase from us.
From DCloths Interactions with You:
We collect information from and about you and your transactions and other interactions with us. This may include, but is not limited to, when you visit our Site(s), use the Services, create an online account with us, make a purchase, sign up for our catalog, newsletters, or email lists, participate in sweepstakes, contests, or other promotions, participate in a product review, survey, or other similar programs, send a gift or gift card to a person, or otherwise contact us, including via the online chat function. The information we collect may include your name, address, email address, telephone number, or other contact information, loyalty program membership information, gender, birthday, age, other demographic information, the contents of any communication to us including through online chats, and your interests and preferences.
If you make a purchase from us, we may also collect a credit or debit card number or other financial information, CVV, and billing address. If you make a purchase at a designer boutique, restaurant, salon, or other similar service offered within a section of a DCloths store that is licensed by a third party (each a “Boutique Service”), we and the Boutique Service may each collect information such as your name, billing address, shipping address, telephone number, email address, and payment or gift card information. Any such information is subject to this Privacy Policy if we collect or have it and subject to the Boutique Service’s privacy policy if the Boutique Service collects or has it.
If you download one of our Apps, you may choose to permit the App to obtain your precise geolocation. In this case, we will receive your location data sent from your mobile device. This is a setting you can enable or disable on your mobile device in connection with the App.
From Your DCloths Credit Card Application:
You may also be required to provide certain information when you apply for a DCloths MasterCard® or the DCloths private label credit card. We and the credit provider may be required to collect your name, address, email address, phone number, and other information needed to assess your credit worthiness and verify your identity, such as social security number, income, and employer information. We require this information to process your application, operate your account, and provide you with credit services. If you choose to link to the credit provider’s or other third-party site, they may have privacy policies that differ from our own and may make their own choices about privacy practices. You therefore should refer to their privacy policies to understand how they collect and handle your information and what kinds of choices you have.
From You About a Third Party:
If you send someone else a communication from the Services (such as sending a gift or virtual gift card), we may collect information such as that person’s name, telephone number, email, and/or shipping address.
From Automatic Site or App Data Collection Technologies:
We, or third parties working on our behalf, may use cookies, web beacons, javascript, pixel tags, log files, or other technologies to collect certain information about visitors to our Site or App, users of our online Services, and interactions with our emails and online advertisements, and to allow DCloths to keep track of analytics and certain statistical information including the effectiveness of our advertising.
From Third-Party Sources:
We may acquire information from other sources to update or supplement the information that you provide or that we collect automatically (such as information to validate or update your address or other demographic information), or when you connect with the company through a third party (including through social networks) based on your registration and privacy settings on those third-party sites.
How Does DCloths Use the Information Collected?
DCloths may use the information we collect from and about you for any of the following purposes:
To validate, confirm, verify, deliver, install, and track your order.
To enhance your online shopping experience.
To send you catalogs, information, newsletters, promotional materials, and other offerings from DCloths, the DCloths Family of Companies, or on behalf of our partners and affiliates.
To provide you with customized content, targeted offers, promotions, and advertising.
To measure and improve the effectiveness and performance of our sites, products, and services.
To provide customer support and protect the security of the Site and our business.
Q
How can I view or update my information?
A
If you have registered for an account, you may view and update your account information by logging into the “Your Account” section of the Site or App with your email address and password. Once logged in, you can view or update your name, address, telephone number or email address.
US residents of California, Colorado, Connecticut, Delaware, Florida, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah and Virginia may have additional rights listed under “State-Specific Privacy Information”.
Q
What choices do I have about receiving communications from DCloths?
A
To receive promotional offers from DCloths, you can sign up on our Site or App or contact a Customer Service representative. If you register for an account or make a purchase, you will automatically receive promotional emails and direct mail from DCloths. We provide our customers with the opportunity to “opt out” of receiving emails or direct mailings other than those for purposes related to placement, processing, fulfillment or delivery of a product order or your transactions with us. We provide you with the following options if you prefer to “opt out” of receiving information or materials that we think may be of interest to you:
Electronic Promotional Offers: At all times, you have the option of “opting out” of receiving promotional emails from the sender only by clicking the “unsubscribe” link in any of the promotional emails you receive. In addition, if you have an online account, you may change your email preferences regarding email from us by logging into the “Your Account” section of the Site or App.
Direct Mail Promotional Offers: If you would like to be removed from our DCloths catalog mailing list, please contact a Customer Service representative by email to stop receiving paper catalogs.
Mobile Alerts and Text Messages: DCloths communicates via mobile text messages to customers who opt in to the DCloths Mobile Alerts program, or otherwise solicit us to receive text messages. Consent to receive automated marketing text messages is not a condition of any purchase. You can opt-out of receiving further commercial text messages by responding to any of our text messages with any of the following replies: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. For help, text HELP to short code 75283.
For the DCloths Mobile Alerts program, users can opt-in online or by texting a keyword to DCloths in response to an invitation. Number of messages may vary. No purchase necessary. Recurring automated messages will be delivered to the phone number you provide at opt-in. Message and data rates may apply. Your instructions to limit the use of your information will be processed as soon as reasonably practicable. Supported carriers: AT&T, Verizon Wireless, Sprint PCS, T-Mobile, Virgin Mobile, US Cellular.
Push Notifications: When you use the App, you may receive push notifications. If you prefer not to receive push notifications, you may adjust your settings on your mobile device to control whether you want to receive these alerts.
App Geolocation Information: When you use the App on your mobile device, you may choose not to share your geolocation information with us by adjusting the device’s location service settings.
Other Contact: In all cases, you may email us at privacy@dcloths.com.
If you receive marketing communications from one or more companies within the DCloths Family of Companies, you must opt out individually from each of the companies from which you are receiving company-specific marketing communications.
In connection with our use of Zoom Phones for SMS messaging, we agree no mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Any sharing with third parties for any other purpose will not include your phone number and opt-in data.
Q
What about children’s privacy?
A
Protecting children’s privacy is important to us, and the Site and App are not intended for children under the age of thirteen. We do not direct the Site or App to collect, and we do not knowingly collect, any personal information from such children. If DCloths learns that a child under the age of thirteen has provided personally identifiable information to the Site or App, it will use reasonable efforts to remove such information from its files. DCloths does not have actual knowledge about selling or sharing personal information of consumers under the age of 16.
Q
What about security?
A
We have taken certain physical, administrative, operational, and technical steps to safeguard the information we collect from and about our customers and Site visitors. When you enter sensitive information (such as credit card information) on our forms, we encrypt the transmission of that information. While we make every effort to help ensure the confidentiality, integrity, and availability of our network and systems, we cannot guarantee our security measures.
Q
What about other websites?
A
Our Site or App may include links to third-party websites or apps that are not affiliated with DCloths. These websites or apps may send their own cookies to visitors, collect data or solicit your information. The privacy policies of these other websites or apps may be very different from our policy. We are not responsible for the privacy practices of these other websites or apps and cannot guarantee the security of any personal information you provide to or that is collected by such third-party sites or apps.
Q
Where is my data stored?
A
Your personal information is subject to the laws of the United States. The servers and databases in which information may be stored may be located outside the country from which you accessed the Services and in a country where the data protection and other laws may differ from your country of residence. Your personal information may be disclosed in response to inquiries or requests from government authorities or to respond to judicial process in the countries in which we operate.
Q
How long does DCloths retain Personal Information?
A
We will retain your Personal Information for no longer than is reasonably necessary to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements. For example, if you create an online account with us, we will store any personal information associated with your account for as long as you remain a customer or we believe we may be in a position to provide offers or services to you. If you make a purchase, we will store any personal information associated with that purchase as long as required to fulfill the order, process any returns, provide customer service and support an enhanced shopping experience, remember your preferences for future interactions, or be able to provide you with offers or services.
Q
What if I live outside of the United States?
A
The Services are hosted in the United States. If you are using the Services from outside the United States, your information may be transferred to, stored and processed in the United States or other countries in accordance with this Privacy Policy. The data protection and other applicable laws of the United States or other countries may not be as comprehensive as those laws or regulations in your country or may otherwise differ from the data protection or consumer protection laws in your country. By using the Services and/or providing personal information to us, you consent to transfer of your information to us as described in this Privacy Policy.
In addition, residents of certain countries, including European Union member states (and the United Kingdom), have some or all of the following rights with respect to personal information collected from and about them on the Services: the right to request access to, and the correction, erasure, and/or restriction of processing of, such personal information; in some instances, the right to object to the processing of such personal information; in some instances, the right to request that DCloths export, in a structured, commonly used, and machine-readable format, and transmit to another controller, such personal information; and the right to withdraw, at any time, any consent to the processing of such personal information. To exercise these rights, please contact DCloths via email at privacy@dcloths.com.
Q
How does DCloths communicate changes to this Policy?
A
Any changes to our Privacy Policy will be noted on the home page of the Site and App with a link to the revised Privacy Policy. Your continued use of the Site or App following posting of changes to these terms will mean you accept these changes. If we change our practices in a way that requires revising the Privacy Policy in a material way, we will provide appropriate notice to you.
Q
Whom do I contact if I have additional questions or concerns about this policy?
A
We welcome you to reach out if you have any questions or concerns regarding our privacy practices or to request a copy of this Privacy Policy in another format. Please feel free to contact DCloths via email at privacy@dcloths.com. You also have the right to submit feedback about this Privacy Policy, or the practices described herein, to the applicable supervisory authority in your jurisdiction of residence. For all unsubscribe requests, contact unsubscribe@dcloths.com.
STATE-SPECIFIC PRIVACY INFORMATION
The following section sets forth privacy information relevant to residents of California, Colorado, Connecticut, Delaware, Florida, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, and Virginia including (1) Personal Information we have collected, used, and shared about you, and (2) your Privacy Rights under the laws of these states. Capitalized terms used but not otherwise defined in this section have the meanings associated with them under the applicable state privacy law.
collected, where we got it from, why it is needed, and with whom we have shared it:
| Category of Personal Information Collected | Source of information | Purpose for Collection | Categories of potential recipients |
|---|---|---|---|
| Identification and contact information:such as your name, address, email address, telephone numbers, other contact information, and, if you apply for a Saks Fifth Avenue MasterCard® or the Saks Fifth Avenue private label credit card, Saks and the credit provider may also collect other information needed to assess your credit worthiness and verify your identity, such as income and employer information | From you, through updates from third parties (like USPS change of address database), from our credit card partner and from sources of information available to our credit card partner | To communicate with you, to send you catalogs, information, newsletters, promotional materials and other offerings from Saks, the Saks Family of Companies, or on behalf of our partners and affiliates, to offer a sweepstakes, contest or other promotion, to provide customer support when you communicate with us, to improve our Sites and Apps, our customer service and support, and the user experience, to complete your registration for our Services, to administer your account with us, and to provide you with offers that may be of interest to you, to process a credit card application you submit, to operate your credit card account, to provide you with credit services and to assist our credit card partner with account credit or fraud decisioning | Saks Family of Companies, our Service Providers, and our co-marketing partners, and other third parties, including select partners and affiliates that we believe may have or facilitate offers that may be of interest to you, the financial institution that issues the relevant credit card account for which you apply |
| Loyalty information: your loyalty account number, birthday, gender, age, purchase history and information on rewards or other benefits | From you and from our loyalty Service Provider | To administer your loyalty account and provide you with offers that may be of interest to you | Saks Family of Companies, our Service Providers who administer our loyalty program, and our co-marketing partners |
| Purchase and order information: contact information, together with purchase details online and in store through e-receipts, delivery details, payment details, any communications we have received about your order or purchase | From you or from a Saks customer who places an order to be delivered to you | To validate, confirm, verify, deliver, install, and track your order, including to arrange for shipping, handle returns and refunds, to provide customer service, to maintain a record of the purchases you make, to service products you purchased from us, to provide you offers that may be of interest to you, or to assist with account credit or fraud decisioning | Saks Family of Companies, Saks Marketplace sellers, and our Service Providers who process, fulfill and ship orders and our credit partners |
| Other delivery information:name and address of recipient for delivery, if different from customer’s | From you or from a Saks customer who places an order to be delivered to you | To deliver to the person at the address which you have requested | Saks Family of Companies, Saks Marketplace sellers, and our Service Providers who process, fulfill and ship orders |
| Payment information: name, card issuer and card type, credit or debit card number, expiration date, CVV code and billing address | From you and your payment card issuer | To check that the right person is using the right card or account, meet the requirements of the card brands or account issuers, and to make sure we are paid for what you buy | Our Service Providers who process payments for us and who are contractually required to comply with applicable laws and requirements applicable to payment processing, which may include Payment Card Industry Data Security Standards |
| Information provided at a designer boutique, restaurant, salon or other similar service offered within a Saks store that is licensed by a third party (each a “Boutique Service”): name, billing address, shipping address, telephone number, email address and payment or gift card information | From you or from a Saks customer who places an order to be delivered to you | To validate, confirm, verify, deliver, and track your order, including to arrange for shipping, handle returns and refunds, maintain a record of the purchases you make, to service products you purchased from us, to communicate with you, or to send promotional materials and other offerings from Saks, the Saks Family of Companies, or on behalf of our partners and affiliates | Saks Family of Companies, our Service Providers, and the Boutique Service |
| Information you provide about a third party: if you send someone else a communication from the Services (such as sending a gift or gift card), we may collect information such as that person’s name, telephone number, email, and/or shipping address. | From you | To deliver to or communicate with the person at the address which you have provided, to communicate with you, or to send promotional materials and other offerings from Saks, the Saks Family of Companies, or on behalf of our partners and affiliates | Saks Family of Companies, our Service Providers, and our co-marketing partners |
| Information a third party provides about you: if a third party sends you a communication from the Services (such as sending a gift or gift card), we may collect information about you such as your name, telephone number, email, and/or shipping address | From a third party | To deliver to or communicate with you, consistent with the third party’s request, to communicate with you, or to send promotional materials and other offerings from Saks, the Saks Family of Companies, or on behalf of our partners and affiliates | Saks Family of Companies, our Service Providers, and our co-marketing partners |
| Legal and fraud prevention information: fraud checks or flags raised about your transactions, the details of a proposed transaction including the item to be purchased, the payment card you propose to use and the billing and shipping address for the proposed transaction, payment card refusals, suspected crimes, complaints, claims and accidents | From you, the police, crime and fraud prevention agencies, payment card providers, the public, regulators, our fraud prevention provider, your and our professional advisors and representatives | To protect you, other customers and our business against criminal activities and risks, improve fraud protection capabilities for us and our fraud prevention provider, prevent and respond to security incidents, make sure we understand and can meet our legal obligations to you and others and can assert and defend legal claims | Saks Family of Companies, our Service Providers and other parties who help us with fraud protection and credit risk reduction, law enforcement and other governmental authorities in accordance with applicable law |
| Preference information: your marketing preferences, your account settings including any default preferences, any preferences you have indicated, the types of services/offers that interest you, the areas of our Services that you have visited or ways that you interact with our Services | From you, from our website technology interaction with your browser/devices and cookies, pixels, javascript tags, and other similar technologies tracking the pages you visit, the marketing messages you open and the links you follow, and from other third-party sources of information | To enhance your online shopping experience, including as a way to recognize you and welcome you to the Site or App, to provide you with customized Site or App content, targeted offers from Saks or others, promotions and advertising on the Site or App, through other third-party sites or app, via email, text messages, or App push notifications that are offered by Saks or others that might be of interest to you | Saks Family of Companies and third-party vendors and Service Providers that perform website analytic services for us or enable the customization of offers to you to improve your shopping experiences through our Services or elsewhere |
| Communications: communications we have with you in any way including in person, by phone, online, by email or text, or by online live chat. Please note that we record and save calls to our customer service team and any online chats | From you | To service your requests, to contact you when necessary or requested, including responding to your questions and comments and providing customer support, and to obtain customer feedback and improve our customer service and customer shopping experience and to enable the communication through technical service providers | Saks Family of Companies and our Service Providers who assist us with customer service |
| Voluntary information: any voluntary information you provide us with, such as responses to surveys or competitions and social media account details | From you and your social media account provider | To know you better, make our communications with you more personal, learn and improve from your survey feedback, organize events and pick competition winners | Saks Family of Companies, our Service Providers who administer surveys and promotions, and our co-marketing partners |
| In-store privacy: CCTV images of you in and around entrances and exits to Saks Fifth Avenue stores and offices, and your customer journey around our store from Wi-Fi connectivity or comparable technology use | From you, our CCTV and from our W-Fi and similar technology interaction with your devices | To keep you, other customers, our staff, buildings, systems and data safe and secure, to investigate potential theft, fraud or misconduct, provide you with Wi-Fi in Saks Fifth Avenue stores and to better understand how customers want to shop in Saks Fifth Avenue stores, popular routes and areas and where we should place different products and what products and services may be of interest | Saks Family of Companies, our Service Providers who help us with fraud protection, law enforcement and other governmental authorities in accordance with applicable law |
| Personalization: your journey through our Sites or Stores and how you use our Site and App, including pages visited, your mouse movement, and keystrokes, whether and when you interact with our marketing | From you, from our Site or App technology’s interaction with your browser or devices and cookies, pixels, tags, scripts, and other technologies tracking the pages you visit | To improve our Site, products and services, customer service, and customer shopping experience including to recognize you when you visit the Site and combine various interactions into a single record where appropriate and to create a session replay that shows your visit to our Site | Saks Family of Companies and third-party vendors and Service Providers that perform website analytic services for us or enable the customization of offers to you to improve your shopping or website experience for our Services or elsewhere |
| Internet network and device information: IP address, internet provider, operating system and browser used, phone number according to your mobile service provider, type of device, such as laptop or smart phone, device cookie settings and other device details, such as MAC address | From you and from our Site or App technology’s interaction with your browser or devices and from service providers who support our fraud detection efforts | To make sure our Site and App technology works properly with your device and make sure you can see and use our intended Site and Apps on the device you are using, and for analytical and demographic purposes and to provide offers that may be of interest to you. We also will use this information to protect the security or integrity of the Site and our business, such as by protecting against and preventing fraud, unauthorized transactions, and managing risk exposure, including by identifying potential hackers and other unauthorized users. | Saks Family of Companies, our Service Providers who help us with fraud protection, and third-party vendors and Service Providers that perform website analytic services for us or enable more relevant offers to you on our Services or elsewhere |
| Information automatically collected from your browser: when you use the Services, some data is automatically transferred from your browser to our server, including your browser type, operating system type or mobile device model, viewed webpages, links that are clicked, IP address, mobile device identifier or other unique identifier, sites or apps visited before coming to our Site or App, the amount of time you spend viewing or using the Site or App, the number of times you return, or other click-stream or site usage data, emails we send that you open, forward, or click through to our Site or App | From you and from our Site or App technology’s interaction with your browser or devices | We will use this information for analytical and demographic purposes and to measure the effectiveness of our advertising and Services. We also will use this information to protect the security or integrity of the Site and our business, such as by protecting against and preventing fraud, unauthorized transactions, and managing risk exposure, including by identifying potential hackers and other unauthorized users | Saks Family of Companies Family and third-party vendors and Service Providers that perform website analytic services or advertising measurements services for us or enable the customization of offers to you to improve your shopping or website experience and the relevance of offers to you on our Services or elsewhere |
| Accident information: details about any accident or injury on our premises, or health incident | From you, witnesses or observed about you | To get you the help you need, deal with the emergency services, insurance and claims, to prevent loss and to defend ourselves | Saks Family of Companies, law enforcement and other governmental authorities in accordance with applicable law, and our professional advisors |
| Suspected crime information: details of your identity, image, name and address, suspected or alleged thefts, fraud, assault or other criminal behavior | From crime and fraud prevention agencies, from you, witnesses, and from the police | To protect customers, the public and our business against risks and crime, to prevent loss, to prosecute crime, and to defend ourselves | Saks Family of Companies, law enforcement and other governmental authorities in accordance with applicable law, and our professional advisors |
| Sensitive Personal Information: such as your Social Security Number (if you provide it in connection with a credit card application) | With respect to your Social Security Number, from you, from our credit card partner, and from sources of information available to our credit card partner. | With respect to your Social Security Number, to process your credit card application, operate your account, provide you with credit services, and to assist our credit card partner with account credit or fraud decisioning | With respect to your Social Security Number, Saks Family of Companies, our Service Providers, and the financial institution that issues the relevant credit card account |
Your California Rights (California Consumer Privacy Act)
If you are a California resident, the California Consumer Privacy Act provides you with the following rights with respect to your Personal Information:
Right to Know – the right to request to know the categories or specific pieces of Personal Information we have collected, used, disclosed, and sold about you. The easiest way to submit a request to know is to click on Request to Know or Access and complete the form available there. You may also call us at +44 07393720826. You also may designate an authorized agent to make a request to know on your behalf, and that agent may make the request in the same way. To complete your request, we may need additional information from you to verify your identity.
Right to Delete – the right to request that we delete any Personal Information we have collected about you, subject to certain exceptions. The easiest way to submit a request to delete is to click on Request to Delete and complete the form available there. You may also call us at +44 07393720826. You also may designate an authorized agent to make a request to delete on your behalf, and that agent may make the request in the same way. To complete your request, we may need additional information from you to verify your identity.
Right to Correct – the right to request that we correct any Personal Information we have collected about you, subject to certain exceptions. The easiest way to submit a request to correct is to click on Request to Correct and complete the form available there. You may also call us at +44 07393720826. You also may designate an authorized agent to make a request to correct on your behalf, and that agent may make the request in the same way. To complete your request, we may need additional information from you to verify your identity.
Right to Opt-Out of Sale or Sharing – the right to request to opt-out of the sale or sharing of your Personal Information. The easiest way to submit a request to opt-out of sale or sharing is to click on Request to Opt-Out of Sale or Sharing and complete the form available there. You may also call us at +44 07393720826. You also may designate an authorized agent to make a request to opt-out of sale or sharing on your behalf, and that agent may make the request in the same way. Please see above for the categories of Personal Information we have sold about you in the preceding 12 months.
Right to Limit Use of Sensitive Personal Information – the right to request to limit our use of your sensitive personal information. The easiest way to submit a request to limit the use of your sensitive personal information is to click on Request to Limit the Use of My Sensitive Personal Information and complete the form available there. You may also call us at +44 07393720826. You also may designate an authorized agent to make a request to limit our use of your sensitive personal information on your behalf, and that agent may make the request in the same way.
When you exercise these rights and submit a request to us, we will verify your identity by asking you for your email address, order numbers of previous orders, or other information we think would allow us to verify your request.
The fact that you have elected to exercise these rights will have no adverse effect on the price and quality of our goods or services.
In addition to the above, and as set forth below, California law requires us to identify, for the 12-month period prior to the date of this Privacy Policy, what information dcloths has “sold” or “shared” about you. Please be assured that dcloths does not sell or rent your personally identifying information to third parties outside the dcloths Family of Companies. Instead, there are instances where dcloths has shared Personal Information in order to provide our customers with personalized services or customized offers to improve your shopping or online experiences through our Services or elsewhere. We do this in ways that are intended to extend the dcloths luxury experience to our customers in a variety of environments. Depending on the circumstances and the contractual obligations in place, this sharing may be considered a “sale” or “sharing” under California law and you may have the right to request that we stop such sharing as more fully set forth below. This sharing may include:
identifiers such as a device or browser identifier; cookies, beacons, pixel tags, mobile ad identifiers, and similar technology; customer number, IP address, online identifier, and other forms of persistent identifiers;
commercial information, including records of products or services purchased, obtained, or considered, and other purchasing or consuming histories;
Internet and other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with websites, applications, or marketing; and
inferences drawn from any of the information identified above to create a profile about you reflecting your preferences and behavior.
We do not use or disclose sensitive personal information, as defined in applicable laws, for any purposes other than those permitted by applicable law.
Our Sites recognize if you are broadcasting the global privacy control (GPC) signal. The GPC signal opts out your information from being shared with third parties. For more information on Global Privacy Control, please visit globalprivacycontrol.org. You can also opt-out of the use of third-party cookies for personalized advertising by setting your cookie preferences on our website by selecting this Do Not Sell or Share My Personal Information button and modifying your cookie preferences under the “Involved in Data Sharing That May Be a Sale” subsection or on your browser, including as described above under “What are my Tracking Options?”
California Privacy Rights on Direct Marketing (Shine the Light Requests)
If you are a California resident, the California Shine the Light law gives you the right to request information about our disclosure of Personal Information to third parties or affiliated companies for their direct marketing purposes. This information would be included in a response to a request to know as set forth above, so you may elect to make that request. Or to make a shine the light request, please submit a written request to the following email address specifying that you want a copy of dcloths “California Privacy Rights” notice: privacy@dcloths.com. Please include “Attn: California Privacy” in the subject line. We are not responsible for notices that are not labeled or sent properly or do not have complete information. Please allow up to 30 days for us to process your request. You may submit such a request once per year.
Non-affiliated third parties are independent from dcloths, and if you wish to receive information about your disclosure choices or stop communications from such third parties, you will need to contact those non-affiliated third parties directly.
Notice of Financial Incentive
In connection with the dclothsFirst Program, we may offer financial incentives and/or price or service differences (“Incentives”) to participants in exchange for our use of your Personal Information.
To offer these Incentives, we must track the Personal Information you provide when you sign up or engage in activities in connection with the dclothsFirst Program, such as your email address, referral activity, purchase history, and engagement with dcloths (“dclothsFirst Program Data”), as described in the dclothsFirst Program Terms and Conditions.
The value of dclothsFirst Program Data is calculated by determining the approximate additional spending per participant, per year compared to individuals who have not participated in the dclothsFirst Program. The value of dclothsFirst Program Data is reasonably related to the costs associated with offering the Incentives. You can register for the program here, and you can withdraw from or cancel your registration at any time by contacting us as described above.