Saks.com is currently shipping to Australia, Bahrain, Canada, France, Germany, Hong Kong, Japan, Kuwait, Mexico, Qatar, Saudi Arabia, Singapore, South Korea, Switzerland, Taiwan, the United Arab Emirates and the United Kingdom. Through our partnership with Localised, we are pleased to provide an enhanced international shopping experience for customers in these countries.

If you would like to have your online order shipped within the USA, but billed to an international address, please shop as a U.S. customer and enter the appropriate billing information at checkout.

Unfortunately, we can’t make changes to your order after it’s placed. Therefore, we recommend you carefully check your item details and shipping information before ordering.

We want you to get your items as soon as possible, and so we process orders as soon as we receive them. Unfortunately, that also means we can’t make any changes after your order is placed. This includes canceling your order, changing the address, changing the shipping method, and adding, replacing, or removing items from your order.

The following is a summary of delivery promises for our international orders. The delivery promise is dependent on the country and method of delivery (standard or express).

The order total presented at checkout is the exact amount you’ll be billed by Localised, and there will be no additional costs due upon delivery.

The prices at checkout you see include all duties, taxes and customs fees (if applicable). We won’t charge you anything else. Your credit card company may have a surcharge for international transactions. If you’re not sure, get in touch with your bank or credit card company for more information regarding international transaction fees.

Localised and Saks international orders are placed in the primary currency of the respective region. See below for a list of currencies by region.

We accept the following payment methods: Visa, Mastercard, Maestro, American Express, PayPal, Apple Pay, Google Pay, JCB, and China Union Pay Credit Card.

Please refer to the shipping rates for a breakdown of shipping costs per country.

Once you place your order, we’ll place an authorization hold for the order amount. This means its cost will be set aside on your card. However, your card will not actually be billed until your order ships.

Duties (or customs tariffs) are set by the destination country’s customs authorities and determined based on a combination of the country of origin (manufacturing) of the goods being purchased and the classification of that merchandise. International taxes (such as Value Added Tax, or VAT) are set by the destination country. You will be able to view the guaranteed total amount of applicable duty and tax/VAT for your order within the Localised international checkout.

If for some reason, there are any items that cannot be exported from the United States or imported into your destination country selection, Localised will remove the item in your product array.

Orders shipping to U.S. military addresses should go through our domestic checkout, as they are not subject to the same costs and logistics flows as our other international orders. To do this, you should shop as if shipping to an address within the United States.

You can track the progress of your international package(s) here.

Please reach out to the corresponding email for your delivery country and we’ll do our best to answer your questions.

Unfortunately, we do not currently support the sale of gift cards to international customers or the redemption of gift cards for internationally shipped orders.

At this time we’re not offering gift wrap or shopping bags with deliveries. You may want to inform the lucky gift recipient, so they know to expect a parcel.

Returns are eligible for a refund if returned within 30 days of delivery. If you choose to return an item for any reason, the item must be presented in the same condition as when it was received: unworn, undamaged, unaltered, and with the original tags, packaging (if applicable) and proof of purchase. Final Sale items cannot be returned or exchanged. Gourmet, monogrammed or personalized items also cannot be returned or exchanged.

Please refer to our returns section for more details.

Through our network of valued vendor partnerships, we are always working to bring the best product to our Canada stores. Prices in Canada may be different from prices in the U.S., dependent on where products are produced and how products are shipped to Canada.

Through our partnership with Localised, we are pleased to provide an easy-to-use shopping experience for our Canadian customers. Customers shipping to Canada will see product prices in their local currency based on the current exchange rate. Your total is guaranteed at the exchange rate set when your order is placed.

There will be no additional costs due upon delivery. For inquiries on products carried in the Saks Canada stores, please call 1.877.551.7257 and we will be happy to assist you. International long distance charges will apply to this call.